Support

ScreenCam Support

For help with ScreenCam for macOS or Windows.

Contact

Email cats_juice@outlook.com for product support, bug reports, purchase questions, and feedback.

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Include these details

When reporting an issue, include your operating system version, ScreenCam version, device model, recording settings, export format, and a short description of what happened. Screenshots or short recordings are useful when the issue is visual.

Store purchases

ScreenCam for macOS is distributed through the Mac App Store. The Windows version is in beta on the Microsoft Store. Billing, subscriptions, renewals, cancellations, and refunds are handled by the store where you purchased ScreenCam.

Requirements

ScreenCam is available for macOS 15 or later. The Windows version is in beta on the Microsoft Store and has not been officially released yet.

Privacy

Recordings and workspace files are processed locally on your device. Read the Privacy Policy for more detail.